{"id":63494,"date":"2025-03-16T11:24:37","date_gmt":"2025-03-16T15:24:37","guid":{"rendered":"https:\/\/digital.hec.ca\/?p=63494"},"modified":"2025-03-16T11:24:55","modified_gmt":"2025-03-16T15:24:55","slug":"digital-marketing-for-gen-z-what-works-and-what-doesnt","status":"publish","type":"post","link":"https:\/\/digital.hec.ca\/en\/blog\/digital-marketing-for-gen-z-what-works-and-what-doesnt\/","title":{"rendered":"Digital Marketing for Gen Z: What Works and What Doesn&#8217;t"},"content":{"rendered":"\n<p><a href=\"https:\/\/www.mckinsey.com\/featured-insights\/mckinsey-explainers\/what-is-gen-z\">Generation Z<\/a> are born between 1996 and 2010, where they are born in an era of advanced digital technology. They heavily rely on social media, short-form content, and influencer marketing for brand discovery. This is why digital marketing for Gen Z\u00a0plays a crucial role in shaping their consumer behaviour.<\/p>\n\n\n\n<p><strong><br>Understanding Gen Z&#8217;s behaviour:<\/strong><\/p>\n\n\n\n<p>\u201c95% of 16-21-year-olds had used a mobile phone for their daily digital activity\u201d \u2013 <a href=\"https:\/\/www.statista.com\/statistics\/321511\/gen-z-online-activity-reach-by-device\/#:~:text=Among%20global%20Generation%20Z%20online,or%20laptop%20to%20do%20so.\">Statista<\/a>. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"334\" src=\"https:\/\/digital.hec.ca\/wp-content\/uploads\/2025\/03\/mobile-image-gen-z-1.jpg\" alt=\"Gen Z using smartphones for social media\" class=\"wp-image-63501\" srcset=\"https:\/\/digital.hec.ca\/wp-content\/uploads\/2025\/03\/mobile-image-gen-z-1.jpg 1000w, https:\/\/digital.hec.ca\/wp-content\/uploads\/2025\/03\/mobile-image-gen-z-1-300x100.jpg 300w, https:\/\/digital.hec.ca\/wp-content\/uploads\/2025\/03\/mobile-image-gen-z-1-768x257.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<p>As digital natives, Gen Z rely heavily on the internet for information, connectivity and entertainment.  With an abundance of information online, they prefer <a href=\"https:\/\/girlpowertalk.com\/how-gen-z-suffers-from-shrinking-attention-spans\/#:~:text=In%20today's%20world%2C%20Gen%20Z,amount%20of%20information%20at%20once.\">short-form content<\/a> that is easier to consume on small screens. This makes them more engaged and less overwhelmed. To capture their attention effectively, an integral part of digital marketing for Gen Z is the engagement of short-form videos and social media.<\/p>\n\n\n\n<p>One notable characteristic of Gen Z is that they value authenticity and transparency. Instead of relying on traditional advertising, Gen Z rely heavily on peer recommendations and user-generated content for brand discovery and their purchase decisions.  To craft effective digital marketing Gen Z strategies, brands need to resonate with and truly understand their preferences. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What Actually Works<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Be Mobile First <br><\/strong>Nowadays, Gen Z use their phones more than their computers. If your website, app, or content is poorly optimised for mobile, this loses the engagement of Gen Z. Ensure that websites and content are mobile-friendly and engaging to capture their short-attention span. <\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Social Media = The New Search Engine <\/strong><br>The<a href=\"https:\/\/sproutsocial.com\/insights\/gen-z-social-media\/#:~:text=Which%20platforms%20does%20Gen%20Z,the%20most%20popular%20for%20Zoomers.\"> top platforms<\/a> for product discovery, news, and entertainment are TikTok and Instagram. Utilising these platforms are crucial for increasing brand awareness and engagement. As Gen Z are more likely to trust recommendations from online figures who are authentic, one way is to collaborate with YouTubers or influencers. <\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"468\" src=\"https:\/\/digital.hec.ca\/wp-content\/uploads\/2025\/03\/gen-z-social-media-engagement-3-1024x468.png\" alt=\"Top social media platforms for Gen Z engagement, including TikTok, Instagram, and Facebook, for product discovery, news, and customer care.\" class=\"wp-image-63520\" srcset=\"https:\/\/digital.hec.ca\/wp-content\/uploads\/2025\/03\/gen-z-social-media-engagement-3-1024x468.png 1024w, https:\/\/digital.hec.ca\/wp-content\/uploads\/2025\/03\/gen-z-social-media-engagement-3-300x137.png 300w, https:\/\/digital.hec.ca\/wp-content\/uploads\/2025\/03\/gen-z-social-media-engagement-3-768x351.png 768w, https:\/\/digital.hec.ca\/wp-content\/uploads\/2025\/03\/gen-z-social-media-engagement-3.png 1238w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Search Engine Optimisation (SEO)<\/strong> <br>Gen Z rely on Google reviews, research, and brand comparisons before making a purchase. Strong SEO strategies help ensure brands are more visible in organic search results, with consistent messaging across platforms.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">What Doesn\u2019t Work<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Traditional Ad Formats<\/strong><br>Banner ads, pop-ups, and long advertisements are often ignored by Gen Z. Many of them use ad blockers, making traditional digital ads highly ineffective. As a result, Gen Z prefer organic, non-intrusive content. <\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Generic Mass Marketing<\/strong><br>One-size-fits-all marketing does not appeal to Gen Z.  Brands that personalise content and recommendations based on their interests and behaviour appeals more to them, Instead, brands should use targeted marketing by leveraging data-driven insights to create targeted ads. <\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Long &amp; Content Heavy Without Visuals<\/strong><br>Content without images or videos feels overwhelming and unappealing to Gen Z, who have short attention spans. The use of bite-sized and interactive content makes marketing more appealing to them.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"512\" src=\"https:\/\/digital.hec.ca\/wp-content\/uploads\/2025\/03\/traditional-marketing.jpg\" alt=\"Older man reading a traditional newspaper with a cup of coffee on the table, symbolizing outdated media consumption habits compared to Gen Z's digital preferences\" class=\"wp-image-63559\" srcset=\"https:\/\/digital.hec.ca\/wp-content\/uploads\/2025\/03\/traditional-marketing.jpg 1024w, https:\/\/digital.hec.ca\/wp-content\/uploads\/2025\/03\/traditional-marketing-300x150.jpg 300w, https:\/\/digital.hec.ca\/wp-content\/uploads\/2025\/03\/traditional-marketing-768x384.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">The Bottom Line: How to Win over Gen Z <\/h2>\n\n\n\n<p>Brands should change and adapt their traditional marketing strategies to authentic and engaging content. Those that prioritise authenticity, creativity, and influencer collaborations will stand out against competitors. In today\u2019s digital landscape, engaging and building genuine connections with Gen Z is the key to win over them.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2500\" height=\"1668\" src=\"https:\/\/digital.hec.ca\/wp-content\/uploads\/2025\/03\/influencer-marketing-a-brand.jpg\" alt=\"An influencer engaging with Gen Z followers while promoting a brand through authentic storytelling\" class=\"wp-image-63526\" srcset=\"https:\/\/digital.hec.ca\/wp-content\/uploads\/2025\/03\/influencer-marketing-a-brand.jpg 2500w, https:\/\/digital.hec.ca\/wp-content\/uploads\/2025\/03\/influencer-marketing-a-brand-300x200.jpg 300w, https:\/\/digital.hec.ca\/wp-content\/uploads\/2025\/03\/influencer-marketing-a-brand-1024x683.jpg 1024w, https:\/\/digital.hec.ca\/wp-content\/uploads\/2025\/03\/influencer-marketing-a-brand-768x512.jpg 768w, https:\/\/digital.hec.ca\/wp-content\/uploads\/2025\/03\/influencer-marketing-a-brand-1536x1025.jpg 1536w, https:\/\/digital.hec.ca\/wp-content\/uploads\/2025\/03\/influencer-marketing-a-brand-2048x1366.jpg 2048w\" sizes=\"auto, (max-width: 2500px) 100vw, 2500px\" \/><\/figure>\n\n\n\n<p>Bibliography:<\/p>\n\n\n\n<p><strong>Drenik, G.<\/strong>\u00a0(2023, July 13).\u00a0<em>Gen Z 101: A marketing guide to connecting with the next generation of consumers.<\/em>Forbes.\u00a0<a href=\"https:\/\/www.forbes.com\/sites\/garydrenik\/2023\/07\/13\/gen-z-101-a-marketing-guide-to-connecting-with-the-next-generation-of-consumers\/\">https:\/\/www.forbes.com\/sites\/garydrenik\/2023\/07\/13\/gen-z-101-a-marketing-guide-to-connecting-with-the-next-generation-of-consumers\/<\/a><\/p>\n\n\n\n<p><strong>McKinsey &amp; Company.<\/strong>\u00a0(n.d.).\u00a0<em>True Gen: Generation Z and its implications for companies.<\/em>\u00a0McKinsey &amp; Company.\u00a0<a href=\"https:\/\/www.mckinsey.com\/industries\/consumer-packaged-goods\/our-insights\/true-gen-generation-z-and-its-implications-for-companies\">https:\/\/www.mckinsey.com\/industries\/consumer-packaged-goods\/our-insights\/true-gen-generation-z-and-its-implications-for-companies<\/a><\/p>\n\n\n\n<p><strong>Sean Institute.<\/strong>\u00a0(n.d.).\u00a0<em>Collaboration with YouTubers or influencers for marketing effectiveness.<\/em>\u00a0Jurnal Sean Institute.\u00a0<a href=\"https:\/\/jurnal.seaninstitute.or.id\/index.php\/Juemi\/article\/download\/512\/290\/1253#:~:text=Collaboration%20with%20YouTubers%20or%20influencers,and%20relevant%20to%20their%20interests\">https:\/\/jurnal.seaninstitute.or.id\/index.php\/Juemi\/article\/download\/512\/290\/1253<\/a><\/p>\n\n\n\n<p><strong>Vogue Business.<\/strong>\u00a0(n.d.).\u00a0<em>Gen Z broke the marketing funnel.<\/em>\u00a0Vogue Business.\u00a0<a href=\"https:\/\/www.voguebusiness.com\/story\/consumers\/gen-z-broke-the-marketing-funnel\">https:\/\/www.voguebusiness.com\/story\/consumers\/gen-z-broke-the-marketing-funnel<\/a><\/p>\n\n\n\n<p><strong>ResearchGate.<\/strong>\u00a0(n.d.).\u00a0<em>Marketing to Gen Z: Understanding the preferences and behaviors of next generation consumers.<\/em>\u00a0ResearchGate.\u00a0<a href=\"https:\/\/www.researchgate.net\/publication\/383434299_Marketing_to_Gen_Z_Understanding_the_Preferences_and_Behaviors_of_Next_Generation\">https:\/\/www.researchgate.net\/publication\/383434299_Marketing_to_Gen_Z_Understanding_the_Preferences_and_Behaviors_of_Next_Generation<\/a><br><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Generation Z are born between 1996 and 2010, where they are born in an era of advanced digital technology. They heavily rely on social media, short-form content, and influencer marketing for brand discovery. This is why digital marketing for Gen Z\u00a0plays a crucial role in shaping their consumer behaviour. Understanding Gen Z&#8217;s behaviour: \u201c95% of [&hellip;]<\/p>\n","protected":false},"author":1863,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"[]"},"categories":[650,1,38],"tags":[],"class_list":["post-63494","post","type-post","status-publish","format-standard","hentry","category-marketing-strategy","category-non-classifiee","category-social-media"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Digital Marketing for Gen Z: What Works and What Doesn&#039;t<\/title>\n<meta name=\"description\" content=\"Discover the best digital marketing strategies for Gen Z, including social media, short-form content, and influencer engagement for brand success\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" 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